Frequently Asked Questions (FAQ)

We understand that when you and your family want to remain cool, you opt for the best available equipment. However, here we have some frequently asked questions (FAQs) that can better help you understand the air conditioning and heating process. Also, with a knowledge of how cooling and heating works may help you lower your gas and/or electrical monthly bill. Should you have any questions or need clarification on any topic not covered here, please feel free to contact us today.

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Q: Are your products Energy Star efficient?

A: Yes. Our products are Energy Star efficient. They use less energy, save money, and help protect the environment.

Energy Star Web Site:
Official web site:
Info on heating and cooling: to top

Q: Which air conditioning is most efficient?

A: Central air conditioners are rated according to their seasonal energy efficiency ratio (SEER). This ratio is calculated as the cooling output divided by the power input for the average US climate. The higher the SEER, the more efficient the air conditioner. The new 2015 national efficiency standard for central air conditioners require a minimum SEER of 14. Most models manufactured before 2015 have a lower SEER than 14, therefore are less efficient than newer models. — Back to top

Q: How can I be sure to get the most efficient air conditioning system for my home or business?

A: You need a professional to be sure that you get the most efficient air conditioning system for your needs. First you need to find a good contractor. Then have your contractor perform a complete load calculation. This calculation can perform this test to make sure you get a properly sized unit. One that is too small will not do the job you need to keep your home or business comfortable. One that is oversized is also not good because it will cycle on and off too often, wasting energy and preventing its ability to control humidity. Your contractor will make sure that all of the components of your new system are designed to work together. Your new system will work best if all the pieces are of the same advances in technology and design. In addition to the the outside condenser and compressor, your contractor should replace the indoor blower unit and, if necessary, even the thermostat. You should also have your contractor check all ducts because the ducts should be sealed, insulated when necessary, and balanced for supply and return systems. Bruce’s Heating and Cooling is a perfect choice as your heating and cooling contractor based on their outstanding reputation, experience and knowledge. — Back to top

Q: How does an air conditioner work?

A: An air conditioner works like a refrigerator without being contained in an insulated box. It uses the evaporation of a refrigerant, like Freon to provide cooling. — Back to top

Q: What methods can I use to help conserve energy usage during the peak summer and winter seasons?

A: There are many things that you can do yourself to help. Be sure your home is properly insulated. Add insulation to your attic or ceiling areas. Use drapery for insulation as well as weather stripping around windows and doors. If you have gaps, cracks and air leaks to the attic or outdoors, seal them. Keep your air conditioner filters clean and clear. Keep shrubs, leaves and flowers away from your outside unit. Maintain your thermostat settings at one desired comfort level instead of constantly turning the setting up and down. Do not block heating and air conditioning registers. Keep furniture, drapery and clutter away from them. Another step you can take is install an attic vent fan. — Back to top

Q: Do you offer an extended parts and labor warranty?

A: All brands have a limited 10 year parts and 1 year labor warranty. — Back to top

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